Cancellation Policy

At Saurally Solar Private Limited, we strive to ensure a smooth and satisfactory shopping experience for all our customers. Please read our cancellation policy carefully before placing an order.

Order Cancellation by Customer

• Customers can request order cancellation before the product is shipped.

• Once the order has been dispatched, cancellation will not be possible.

• To cancel your order, please contact us at:
  📞 +919606356666 / +919483160505
  📧 [email protected]

Order Cancellation by Saurally Solar

• We reserve the right to cancel any order due to unforeseen circumstances including:

  • Unavailability of the product

  • Inaccurate pricing or product information

  • Payment issues or suspected fraudulent activity

• In such cases, customers will be notified immediately and a full refund will be issued.

Refund on Cancelled Orders

• If the cancellation is approved before dispatch, the full amount will be refunded within 5–7 business days through the original payment method.