Privacy Policy

At Saurally Solar Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website (www.saurallysolar.com).

1. Information We Collect

a) Personal Information

When you interact with our website, we may collect the following:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (secured and encrypted)

  • Order history and preferences

b) Non-Personal Information

We may also collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

2. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling your orders

  • Providing customer support

  • Sending order updates and promotional emails (only with consent)

  • Improving our website and services

  • Ensuring compliance with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Understand how users interact with our site

  • Provide targeted ads or offers (only if consented)

You can manage or disable cookies through your browser settings.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, shipping partners)

  • Government authorities if required by law

All third parties are bound by strict confidentiality agreements.

5. Data Security

We implement strong security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your payment information is encrypted and processed through secure channels.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions of your information

  • Withdraw your consent at any time

To exercise your rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our site means you accept the updated terms.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
📧 [email protected]
📞 +91-9606356666/ +91-9483160505